1. Why have to keep the strong chemical from the solid surface countertop?
Artificial stone is chemical resistant, but still need to avoid contact with strong chemicals, such as paint, metal cleaning agent, oven cleaner. Do not contact methylene chloride, acetone, acid detergent. If contact with the above items, rinse solid surface countertop immediately with plenty of soap water. If contact with nail polish please do not use acetone cleaning agents, such as thinner, alcohol and then flushing with water. Don't let the heavy or sharp objects on the solid surface countertop directly, or don't wash with cold water or immediately in boiling water.
2. How to remove the majority of stains and dirt on the surface of the solid surface countertop?
Cleaned by soap and water or cleaner containing ammonia ingredients, such as detergent
3. How to remove the scratch, burning mark?
If the surface of solid surface countertop is matt, sand the surface with 400-600 mesh wet sandpaper until the mark disappear, then restore with cleaner and Microfiber cloth. If the surface of solid surface countertop is glossy, sanding with 800-1200 mesh wet sandpaper and then polished by polishing machine with polishing wax and wool polishing laps in speed 1500-2000 RPM, then cleaned with cotton cloth. Fine white mark could be removed by cooking oil and wet cloth wipe.
4. Can the solid surface countertop be refurbished?
The solid surface countertop will have many scratch due to different reasons, or due to the use for a long time (1-2 years)the solid surface countertop will not be beautiful as new. Please hire professional technican to grinding, polishing the solid surface countertop.
5. Can the high temperature objects be lay on the solid surface countertop directly or for a long time?
NO. hot pot or high temperature objects from stove, oven, microwave oven directly, will harm the solid surface countertop. Please use the pot bearing with rubber feet, or thermal pad.
6. Can cut things on the solid surface countertop directly?
NO. Please use cutting board. although solid surface countertop is solid and durable, cutting things on the solid surface countertop directly will leave scratches and blunt knife edge on the surface. If accidentally leave scar, can gently wipe the surface by using the 180-400 mesh wet sandpaper, and then clean it immediately with microfiber cloth again.
7. Why have to keep the solid surface countertop dry?
Because the water contains a lot of bleach and scale, if leave on the surface of the solid surface countertop, can make the surface to be shallow. If it happens, please wipe the solid surface countertop by using 600 # - 1200 # wet sandpaper and then spray pledge.